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Terms & Conditions

 

Terms and Conditions

Website Use

The  following terms and conditions will apply to: (a) your use of our website; (b) our supply of products and services; and (c) our dealings with you. By entering, accessing or using our website in any way, you agree to comply with our terms and conditions. If you do not accept our terms and conditions in full, you must stop using our website immediately. It is a condition of use of this website that only people aged 18 or over are allowed to register/book.

Governing Law

By accessing this website you are agreeing that the Courts of Singapore will deal with any disputes, which may arise between you and us, and that Singapore law shall be the applicable law.

Your Responsibility

The Materials made available on Vin Atelier's website are provided as general information only. Vin Atelier does not warrant that the Material are professional, expert or other advice or that they are a substitute for such advice. The Material:

·       may not be appropriate, correct or sufficient for your circumstances;

·       should not be relied on as the only reason you do or don't do anything; and

·      may not be continually accessible or free from errors or viruses.

Limitation of Liability

In no event shall Vin Atelier be liable to you or to any other person or entity in any way, whether arising under contract, tort (including negligence) or otherwise, for damages of any kind arising from the use of this website, including, but not limited to, direct, indirect, incidental, punitive or consequential damages, lost revenue or profits, lost or damaged data or other commercial or economic loss, that result from your use of, or inability to use, this website.
If this limitation of liability provision shall be deemed unenforceable, either in whole or in part, then such parts as are unenforceable shall be deleted, the remaining parts shall remain in full force and effect and Vin Atelier‘s liability shall be limited to the greatest extent permitted by law.
 

General sales terms and conditions

By ordering our products you certify to be over 18 years old, or that you have reached the legal age required in the country of residence, or to be allowed to purchase or consume alcohol.

All prices quoted on the website include taxes unless otherwise stated. Our basic prices are indicated in Singapore dollars.

Once you have place your order on the order form when you checkout, your order is only processed by our system when you have completed the online transaction successfully.

You can pay though our payment gateway by:

Visa, Mastercard and Amex Credit Card

The present conditions apply to the sales of products on Vin Atelier's website. These conditions are automatically made available to the buyer in the home page of the internet site of Vin Atelier Pte Ltd. The fact of ordering implies complete adhesion of the buyer, without reserve. Refund will be given at the discretion of the company management.

Charge Back

A refund could be accorded in case of wrong delivery and breakage of wines in the process of delivering to you. Please contact our customer service department. We decline all responsibilities to other problems that can occur. Don't hesitate to contact our customer service.

 

Carriage and Delivery

The delivery is made upon reception of full payment of the goods. This delivery is indicated as per your confirmed choice of delivery method proposed in our delivery conditions. Any delay for delivery will by no means be compensated, accounted nor enable the cancellation of the order. However, if after a delay of one month upon written claim by the customer, the goods have still not been delivered, the sale could then be cancelled by either one of the parties. The customer will then obtain the refund of his payment excluding any other compensation or damage, within a delay of maximum one month.
In all circumstances, the delivery of the goods within this delay can only be made if the customer has indicated the exact information, address and telephone contact of the addressee during the order process. If this information is not correctly communicated, vinatelier.com will not be liable for any further delay or non-delivery of the goods.
Upon reception of the wines, it is up to the addressee to check the state of the goods and to note any reserve concerning broken, damaged or missing goods on the delivery slip and to inform the delivery company and Vin Atelier by either email, fax or letter within 48 hours in order to preserve his rights.

 

Return Policy

Please inform us of any damages that may have occurred during the transportation and feel comfortable to write comments on the delivery note. All our shipments are insured. All products must be returned in good condition, including original packaging and all documentation. Charges will be applied for all missing items and breakages. Vin Atelier will not accept items that have been physically damaged or misused. All returns must be shipped freight prepaid. All related fees (shipping & return shipping fees) are NON-REFUNDABLE for all products in all cases. Please allow 1-2 weeks for all refunds. Shipments that are refused without prior to our knowledge, or that are returned to us because the address was invalid, are subject to a restocking fee of 5% plus applicable shipping and handling fees.

 

 

Third-Party Links

In an attempt to provide increased value to our visitors, Vin Atelier contain links to other sites on the Internet that are owned and operated by third party vendors and other third parties (the "External Sites"). However, even if the third party is affiliated with Vin Atelier Pte Ltd, we have no control over these linked sites, all of which have separate privacy and data collection practices, independent of Vin Atelier. We have no responsibility or liability for these independent policies or actions and is not responsible for the privacy practices or the content of such web sites. These linked sites are only for your convenience and therefore you access them at your own risk. Links do not imply that Vin Atelier sponsors, endorses, is affiliated with or associated with, or has been legally authorized to use any trademark, trade name, service mark, design, logo, symbol or other copyrighted materials displayed on or accessible through such External Sites.